Shipping policy
Shipping Policy
Wrapped in Wonder offers free standard shipping on all U.S. orders, with no minimum purchase. We currently ship within the United States.
Processing and delivery times
Processing or production takes place before shipping. Timing varies by product, fulfillment partner, and shipping method. Please check the product description for the estimate that applies to your item.
Examples for products we have checked:
- Approximately 3 business days for processing, followed by an estimated 7–12 business days in transit.
- Personalized : Approximately 3 business days for production, followed by an estimated 8–15 days in transit with the listed shipping method.
These examples do not apply to every product. Business days exclude weekends and public holidays. Estimates are not guaranteed arrival dates.
Shipping origins and separate packages
We work with multiple fulfillment partners. Products may ship from China or other locations, depending on the item. Orders containing multiple items may arrive in separate packages and on different dates.
Tracking
When tracking information becomes available, we will provide it using the contact information supplied at checkout. Tracking updates may take time to appear after shipment.
Delays
Production demand, holidays, stock shortages, customs processing, weather, and carrier disruptions may affect delivery. If your order has not arrived within its estimated timeframe, contact us so we can investigate and discuss the available resolution.
Shipping addresses
Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately. Address changes may not be possible after production or shipment begins.
Order problems
For a missing package or an item that arrives damaged, defective, or incorrect, email support@wrappedinwonder.net with your order number and details. Include photos when applicable.
Contact
For shipping questions, contact support@wrappedinwonder.net.